Why? 
Tradition form factor does not scale well into XBOX360 design.
Speaking to Mike Antonucci of the Mercury News, Microsoft's Peter Moore answered readers questions about the Xbox 360.
Among the more interesting questions was from a reader who had gone through two Xbox 360s within 7 months.
When asked for a "straight answer" about 360 failure rates -- and whether or not they were higher than 3% -- Moore deflected the issue, saying that customers should focus on the treatment of the problem and not the problem itself.
In other words, quality of customer service is more important than the quality of the product. According to Moore, "Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now." Moore further stated that he couldn't comment on specific failure rates because he was "shipping in 36 countries and it's a complex business."
RTX-based XBOX360
